Built for Your Business. Designed for Your Industry.

Retail

Real Estate

Automotive CRM

Insurance

Hospitality

Education

Services

Startups

IT Industry

Manufacturer

Why Customers Choose NCRM?

Industry-Specific Solutions

Industry-Specific Solutions

Tailored CRM modules designed for different industries like Real Estate, Healthcare, Retail, Education, and more.

Uses industry-relevant workflows and terminology for easy adoption.

No need for third-party plugins or workarounds.

Automated Workflows

Automated Workflows

Automate routine tasks like lead assignment, follow-ups, email notifications, and ticket escalations.

Reduces manual effort and improves team efficiency.

Ensures consistent and timely customer engagement.

Scalable & Customizable

Scalable & Customizable

Perfect for startups, SMEs, and enterprises.

Add or remove features as your business grows.

Customize user roles, permissions, modules, and dashboards to suit your team structure.

Cloud-Based & Secure

Cloud-Based & Secure

Access from anywhere, anytime — works on desktop, tablet, or mobile.

Secure cloud hosting with multi-layer encryption and role-based access control.

Regular backups, automatic updates, and zero downtime.

Customizable for Any Industry

Customizable for Any Industry

CRM solutions based on your industry needs .

Personalized workflows to match your business process .

Dedicated developers for custom feature development.

Flexible modules, forms, and fields as per your use case.

Adaptable across sectors like Real Estate, Healthcare, Retail, etc.

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Sales Module

  • Inquiry Management
  • IndiaMART Lead Integration
  • Lead Management
  • Quotation Creation
  • Proforma Invoice Generation
  • Sales Order Preparation
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Whatsapp

"Instant WhatsApp notifications for your team — enabling fast response and better customer engagement."

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India mart

Auto-capture IndiaMART leads into NCRM for instant follow-up and faster conversions.

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Trade India

Seamlessly auto-capture leads from IndiaMART into NCRM for instant follow-ups and faster conversions — just like our TradeIndia integration.

Our Features

24/7 Live Support

Reliable assistance to keep your business running smoothly.

Easy to Use

A user-friendly interface that requires minimal training.

Smart Notifications & Reminders

Never miss a follow-up with intelligent alerts and task scheduling.

Multi-Platform Access

Access your CRM from desktop, tablet, or mobile—anytime, anywhere.

Cloud-Based & Secure

100% cloud-based with end-to-end encryption for data safety.

Scalable for All Business Sizes

From startups to enterprises—our CRM grows with your business.

Get the Best Value with,
NCRM's Budget-Friendly Pricing.

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Satisfied Clients

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Industries Served

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Success Project

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Experience

What Our Clients Say

FAQs

NCRM (Neptune CRM) is a powerful customer relationship management platform designed to help businesses streamline sales, automate workflows, and enhance customer engagement.

NCRM is suitable for startups, SMEs, and large enterprises looking for an efficient way to manage customer relationships, sales pipelines, and support services.

Lead & Contact Management, Sales & Pipeline Tracking, Customer Support System, Task & Workflow Automation, Analytics & Reporting

NCRM simplifies sales processes with lead tracking, automated follow-ups, pipeline visualization, and performance analytics to help businesses close deals faster.

Yes, NCRM allows businesses to define different user roles and permissions, ensuring secure access control across teams.

Yes, NCRM has an integrated customer support module that helps businesses manage customer queries, assign tickets, and provide timely resolutions.

Yes, customers can submit support tickets directly through the NCRM portal, allowing businesses to track and resolve issues efficiently.

Yes, NCRM provides real-time notifications for new tickets, status updates, and resolution progress to keep both customers and support teams informed.

Absolutely! NCRM offers customization options, allowing businesses to tailor workflows, reports, and modules as per their unique requirements.

Yes, NCRM supports seamless integrations with IndiaMart, WhatsApp API, GEO Location Tracking, AI-based Automation, Multi-language Support.

Yes, NCRM provides a powerful reporting tool that allows users to generate custom reports for sales, customer interactions, and business performance.

NCRM offers three flexible pricing plans to suit different business needs.

Yes, NCRM ensures high-level security with role-based access control, encrypted storage, and secure data backups to protect your business information.

Yes, NCRM is a cloud-based CRM accessible on desktops, laptops, and mobile devices, ensuring on-the-go access.

If you exceed your user limit, you can upgrade your plan or purchase additional user licenses as per your business requirements.

Website: www.ncrm.co.in, Email: inquiry@ncrm.co.in, Phone Support: +91 84880 77357

To request a demo, simply fill out the inquiry form on our website or email us at inquiry@ncrm.co.in.

The Favorite CRM for your business

India’s Most Affordable and Reliable CRM for Growing Businesses At NCRM, we understand the unique needs of Indian businesses. Our CRM is designed to simplify your daily operations—whether it's generating quick quotations, tracking support tickets, or setting smart reminders for contract renewals. With powerful automation and an easy-to-use interface, you get enterprise-grade features without the enterprise price.

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