Discover the Best Plan for Your
Business Journey

Starter Plan

Ideal for small businesses just getting started with CRM.

Features

Sales Module
Basic Contact Management
Task Management
1 User License
Role Management
Organization Setup
Email Support
Unlimited records

Growth Plan

For businesses looking to expand and streamline operations.

Features

All Starter Plan Features
Contract Management
Support Ticket System
5 User Licenses
Advanced Reporting & Analytics
Priority Email Support
Unlimited records

Test out the full functionality for 3 days!

Enterprise Plan

Perfect for larger organizations with advanced CRM needs.

Features

All Growth Plan Features
Custom Workflows & Automation
Up to 25 User Licenses
Third-Party Integrations
Dedicated Support Manager
24/7 Priority Support
Unlimited records

Tailored to your unique needs.

Add-Ons

Multi-Company Organization
India Mart
Meta Leads
Just Dial
Trade India
WhatsApp Integration
Third-party API Integrations
Advanced Analytics & Reporting
Custom Integrations
Dedicated Support

Module	Description
Email Ticketing System	Seamlessly manage and resolve support tickets directly from your email.
Vendor Management	Onboard, track, and manage all vendor relationships in one place.
Inventory Management	Keep real-time visibility of stock levels, orders, and inventory movement.
Quotation & Invoice Builder	Quickly create, send, and monitor professional quotes and invoices.
Contract Renewal Alerts + Task	Auto-reminders before contract expiry and auto-task assignment for follow-up.
Lead Source Integration	Auto-capture leads from IndiaMart, Meta, website forms, webinars, campaigns.
Currency	Set your preferred currency based on your business location.
Workflow Automation	Automate repetitive processes, task assignments, and status updates.
Multi-Currency & Language	Operate globally with support for multiple currencies and languages.
Custom Module Development	Need something unique? We'll build custom modules tailored to your workflow.

Our Features

24/7 Live Support

Reliable assistance to keep your business running smoothly.

Easy to Use

A user-friendly interface that requires minimal training.

Smart Notifications & Reminders

Never miss a follow-up with intelligent alerts and task scheduling.

Multi-Platform Access

Access your CRM from desktop, tablet, or mobile—anytime, anywhere.

Cloud-Based & Secure

100% cloud-based with end-to-end encryption for data safety.

Scalable for All Business Sizes

From startups to enterprises—our CRM grows with your business.

FAQs

NCRM (Neptune CRM) is a powerful customer relationship management platform designed to help businesses streamline sales, automate workflows, and enhance customer engagement.

NCRM is suitable for startups, SMEs, and large enterprises looking for an efficient way to manage customer relationships, sales pipelines, and support services.

Lead & Contact Management, Sales & Pipeline Tracking, Customer Support System, Task & Workflow Automation, Analytics & Reporting

NCRM simplifies sales processes with lead tracking, automated follow-ups, pipeline visualization, and performance analytics to help businesses close deals faster.

Yes, NCRM allows businesses to define different user roles and permissions, ensuring secure access control across teams.

Yes, NCRM has an integrated customer support module that helps businesses manage customer queries, assign tickets, and provide timely resolutions.

Yes, customers can submit support tickets directly through the NCRM portal, allowing businesses to track and resolve issues efficiently.

Yes, NCRM provides real-time notifications for new tickets, status updates, and resolution progress to keep both customers and support teams informed.

Absolutely! NCRM offers customization options, allowing businesses to tailor workflows, reports, and modules as per their unique requirements.

Yes, NCRM supports seamless integrations with IndiaMart, WhatsApp API, GEO Location Tracking, AI-based Automation, Multi-language Support.

Yes, NCRM provides a powerful reporting tool that allows users to generate custom reports for sales, customer interactions, and business performance.

NCRM offers three flexible pricing plans to suit different business needs.

Yes, NCRM ensures high-level security with role-based access control, encrypted storage, and secure data backups to protect your business information.

Yes, NCRM is a cloud-based CRM accessible on desktops, laptops, and mobile devices, ensuring on-the-go access.

If you exceed your user limit, you can upgrade your plan or purchase additional user licenses as per your business requirements.

Website: www.ncrm.co.in, Email: inquiry@ncrm.co.in, Phone Support: +91 84880 77357

To request a demo, simply fill out the inquiry form on our website or email us at inquiry@ncrm.co.in.

Discover the Best Plan for Your
Business Journey

Our Features

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FAQs

The Favorite CRM for your business

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24/7 Live Support

The Smartest CRM
Choice for Indian
Businesses

Discover the Best Plan for Your Business Journey

Our Features

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FAQs

1. What is NCRM?

2. Who can use NCRM?

3. What are the core modules of NCRM?

4. How does NCRM help with sales management?

5. Does NCRM support multi-user role management?

6. Does NCRM include a customer support system?

7. Can customers create support tickets directly?

8. Is there a notification system for support tickets?

9. Can I customize NCRM based on my business needs?

10. Does NCRM integrate with other platforms?

11. Can I generate custom reports?

12. What are the pricing plans for NCRM?

13. Is my data secure in NCRM?

14. Can NCRM be accessed on mobile devices?

15. What happens if I exceed my user limit?

16. How can I contact NCRM support?

17. How can I request a demo of NCRM?

The Favorite CRM for your business

Request a Callback

24/7 Live Support

The Smartest CRM Choice for Indian Businesses

Discover the Best Plan for Your
Business Journey

The Smartest CRM
Choice for Indian
Businesses