Affordable CRM Software for Indian Businesses

FAQs

NCRM (Neptune CRM) is a powerful customer relationship management platform designed to help businesses streamline sales, automate workflows, and enhance customer engagement.

NCRM is suitable for startups, SMEs, and large enterprises looking for an efficient way to manage customer relationships, sales pipelines, and support services.

Lead & Contact Management, Sales & Pipeline Tracking, Customer Support System, Task & Workflow Automation, Analytics & Reporting

NCRM simplifies sales processes with lead tracking, automated follow-ups, pipeline visualization, and performance analytics to help businesses close deals faster.

Yes, NCRM allows businesses to define different user roles and permissions, ensuring secure access control across teams.

Yes, NCRM has an integrated customer support module that helps businesses manage customer queries, assign tickets, and provide timely resolutions.

Yes, customers can submit support tickets directly through the NCRM portal, allowing businesses to track and resolve issues efficiently.

Yes, NCRM provides real-time notifications for new tickets, status updates, and resolution progress to keep both customers and support teams informed.

Absolutely! NCRM offers customization options, allowing businesses to tailor workflows, reports, and modules as per their unique requirements.

Yes, NCRM supports seamless integrations with IndiaMart, WhatsApp API, GEO Location Tracking, AI-based Automation, Multi-language Support.

Yes, NCRM provides a powerful reporting tool that allows users to generate custom reports for sales, customer interactions, and business performance.

NCRM offers three flexible pricing plans to suit different business needs.

Yes, NCRM ensures high-level security with role-based access control, encrypted storage, and secure data backups to protect your business information.

Yes, NCRM is a cloud-based CRM accessible on desktops, laptops, and mobile devices, ensuring on-the-go access.

If you exceed your user limit, you can upgrade your plan or purchase additional user licenses as per your business requirements.

Website: www.ncrm.co.in, Email: inquiry@ncrm.co.in, Phone Support: +91 84880 77357

To request a demo, simply fill out the inquiry form on our website or email us at inquiry@ncrm.co.in.

The Favorite CRM for your business

India’s Most Affordable and Reliable CRM for Growing Businesses At NCRM, we understand the unique needs of Indian businesses. Our CRM is designed to simplify your daily operations—whether it's generating quick quotations, tracking support tickets, or setting smart reminders for contract renewals. With powerful automation and an easy-to-use interface, you get enterprise-grade features without the enterprise price.

FAQs

The Favorite CRM for your business

Request a Callback

24/7 Live Support

The Smartest CRM
Choice for Indian
Businesses

FAQs

1. What is NCRM?

2. Who can use NCRM?

3. What are the core modules of NCRM?

4. How does NCRM help with sales management?

5. Does NCRM support multi-user role management?

6. Does NCRM include a customer support system?

7. Can customers create support tickets directly?

8. Is there a notification system for support tickets?

9. Can I customize NCRM based on my business needs?

10. Does NCRM integrate with other platforms?

11. Can I generate custom reports?

12. What are the pricing plans for NCRM?

13. Is my data secure in NCRM?

14. Can NCRM be accessed on mobile devices?

15. What happens if I exceed my user limit?

16. How can I contact NCRM support?

17. How can I request a demo of NCRM?

The Favorite CRM for your business

Request a Callback

24/7 Live Support

The Smartest CRM Choice for Indian Businesses

The Smartest CRM
Choice for Indian
Businesses